Privacy Policy

1.   This policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.

2.   The personal data which we collect from you are (a) your name; (b) your address; (c) your date of birth; (d) your NHS or National Insurance Number; (e) your telephone number; (f) your email address; and (g) your geographical address ("Your Personal Data").

3.   If you have provided us with the personal data of another person ("Third Party Personal Data") you confirm that they consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above or elsewhere) for which their personal data will be processed.

4.   Your Personal Data shall be kept confidential on our secure database. We will use Your Personal Data that you provide to us:

4.1   to enable us to provide the services and products relevant to you;

4.2   to alert you to service and product changes and updated information; and

4.3   for administration and marketing purposes.

In the event you do not wish for us to use Your Personal Data for administration and marketing purposes, please do not tick the opt-in box or email us at enquiries@e111.org.uk.

5.   We have a network of marketing affiliates and partners which may from time to time, run advertising, marketing, promotional or other campaigns. If you wish to receive such information and materials from them, please tick the opt-in box or email us at enquiries@e111.org.uk. to receive such information.

6.   We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used. We update this personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

7.   You are entitled to ask for a copy of any personal data that we hold about you (for which we may charge a small fee) and to have any inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please email us at: enquiries@e111.org.uk.

8.   Cookies

We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to the website. Storing cookies is usual practice for any web site that needs to remember what its users' preferences are and we use cookies to keep track of your choices in such website.

If you would like to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that cookies are stored in. If you would like to stop cookies being stored on your computer in the future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information about deleting or controlling cookies is available at www.aboutcookies.org.

9.   Please note that when you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.

11.   If your personal details change, please notify . If you have any queries about how we use your personal data, please contact us by writing to , or email us on enquiries@e111.org.uk.

This website is not connected to or affiliated with the National Health Service, the Department of Health, the NHSBSA or any other official Government body. You can apply independently and free of charge for EHIC by visiting the official website which can be found here. When using this website a processing fee of £14.95 will be charged to cover administrative and operational expenses. E111 is independently owned and operated by SEO 1 Limited (Company Reg No: 07751610).